TERMS AND CONDITIONS

Effective Date: February 26, 2026

These Terms & Conditions (“Terms”) govern your use of the Dent Kraft PDR LLC website, services, and any communications you receive from us, including SMS/text messages. By using our website, requesting an estimate, scheduling service, or opting into our messaging program, you agree to these Terms.

About Dent Kraft PDR LLC & Message Program

Dent Kraft PDR LLC provides automotive appearance services including paintless dent repair (PDR) for door dings, hail damage, and large dents, as well as window tinting, paint protection film (PPF) installation, ceramic coatings, and paint correction. If you opt in to receive SMS messages from us, you may receive messages related to estimates, appointment scheduling, appointment reminders, service updates, customer support, and occasional promotional or informational messages (if you have opted in where required).

Consent to Receive SMS Messages

By providing your phone number and opting in where applicable, you consent to receive SMS/text messages from Dent Kraft PDR LLC. Consent is not a condition of purchase. Message and data rates may apply.

Opt-Out & Support Mechanisms (SMS)

“You can cancel the SMS service at any time. Just text "STOP" to the [Phone Number]. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [support email address or toll-free number].”

Message Frequency

“As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive [message frequency]. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.”

Carrier Liability

"Carriers are not liable for delayed or undelivered messages."

Appointments, Estimates & Service Terms

  • Estimates: Estimates may be based on photos and details provided. Final pricing may change after in-person inspection.
  • Scheduling: Appointment times are reserved and may be subject to change due to workload, parts/film availability, or unforeseen conditions.
  • Results: While we aim for the highest quality outcome, results may vary depending on damage severity, prior repairs, paint condition, and panel material.

Payments & Refunds

Payment terms, deposits (if applicable), and refund eligibility will be explained at the time of booking or invoicing. Any refunds or rework considerations are evaluated case-by-case based on the service performed.

Website Use

You agree not to misuse the website, attempt unauthorized access, or interfere with site functionality. Content on this website (text, images, logos, and design elements) is owned by Dent Kraft PDR LLC or used with permission and may not be reused without written consent.

Disclaimer of Warranties

Our website and services are provided “as is” and “as available.” We do not guarantee uninterrupted website access or that the website will be error-free. Any manufacturer warranties (such as for tint film, PPF, or coatings) may apply and will be provided at the time of service where applicable.

Limitation of Liability

To the fullest extent permitted by law, Dent Kraft PDR LLC will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, services, or messaging program.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website or services after updates constitutes acceptance of the updated Terms.

Privacy Policy

“If you have any questions regarding privacy, please read our privacy policy: https://www.dentkraftpdr.com/privacy-policy”

Contact Us

For questions about these Terms, scheduling, or our messaging program, contact Dent Kraft PDR LLC using the contact information listed on our website.